2. Product Overview
2.1 Product Name
SlotBook (placeholder; can be renamed later).
2.2 Vision
A simple, trustworthy appointment and payment platform that helps small service businesses (barbers, hairdressers, beauticians, etc.) fill their calendar and get paid, while giving customers an easy way to book and pay.
2.3 Core Value Propositions
| Stakeholder | Value |
|---|---|
| Service providers | One place to manage availability, bookings, and payments; reduced no-shows; professional presence; reviews for credibility. |
| Customers | See real-time availability, book in a few clicks, pay by cash or card, and read reviews before booking. |
| Platform | Potential revenue from payment fees or subscription tiers (future). |
2.4 Out of Scope (V1)
- Native mobile apps (web-first only for March)
- Multi-location or franchise management
- Packages, memberships, or loyalty programmes
- SMS/WhatsApp reminders (can be added later)
- Waitlist or walk-in queue management
- White-label or custom domains per provider